System Requirements
PC client
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 11
- Windows 10 (1809 or higher)
Click here for supported Citrix and Terminal Services
Minimum Hardware Requirements
- 64 bit Intel or AMD Processor
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Note: ultra-wide monitors not supported
Horizon TAPI PC client
Supported Operating Systems
- Windows 10
Click here for supported Citrix and Services
Minimum Hardware Requirements
- 64 bit Intel or AMD Processor
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Salesforce Adapter
Supported Operating Systems
- Windows 10
32 bit and 64 bit Citrix and Terminal Services not supported
Supported Browsers
- Google Chrome
Web Dialing
Supported versions
| Browser | Extension / Add-on |
|---|---|
| Microsoft Edge Legacy (PC) | Telephone Number Detection 1.2.5 |
| Google Chrome (PC) | Telephone Number Detection 1.2.5 |
| Mozilla Firefox (PC) | Telephone Number Detection 1.2.5 |
| Opera (PC) | Telephone Number Detection 1.2.6 |
Microsoft Components
Supported versions
- .NET 4.5 Framework (required and shipped with software).
- .NET 4.8 Framework from V3.2 (required and shipped with software).
- Microsoft Visual C++ 2015-2019 Redistributable (required and shipped with software).